a UX Research & Design Lead.
and solving problems.
Some of my more recent work...
Trinity Research Centre
As a Lead UX Researcher with Trinity, I led the research and design recommendations for several client projects in Health Tech and Digital Education. This included a state of the market report on Wearables & Emotion Tracking, substantial research into AR & VR, AI & ML, Chatbots, Gamification, Ethics & Cognition surrounding new technology.
Platform for Giftcards
While Head of UX for this Digital Giftcard Startup, I directed the Product Design of the new CleverGift Platform resulting in a brand new product and service, and another 2 Million investment secured. My team redesigned and customised the platform for global retailers including Brown Thomas, ShopDirect, Zalando, Footlocker & eBay.
Ecommerce Research & Design
Leading as Head of UX for the Dublin office, I optimised research and design processes for larger eCommerce clients, including a 380% increase in conversion for Eir Business. While there, I acted as Head of UX on solutions for Eir, BMW, Hertz, Tayto, Thomas Cook, UCD, Cartrawler & Coillte.